Legal



Terms of Use


Welcome to Regal Ware, Inc. (Regal Ware) web site.  The Regal Ware web site (Web Site) provides general information about Regal Ware and its products and services.

All users of Regal Ware web site are subject to the following terms and conditions of use (Terms of Use).

Please read these Terms of Use carefully before accessing or using any part of this Web Site.  By accessing or using this Web Site, you agree that you have read, understand and agree to be bound by these Terms of Use, as amended from time to time, as well as the Regal Ware Products Privacy Policy which is hereby incorporated into these Terms of Use.  If you do not wish to agree to these Terms of Use, do not access or use any part of this Web Site.

Regal Ware may revise and update these Terms of Use at any time without notice by posting the amended terms to this Web Site.  Your continued use of this Web Site means that you accept and agree to the revised Terms of Use.  If you disagree with the Terms of Use (as amended from time to time) or are dissatisfied with this Web Site, your sole and exclusive remedy is to discontinue using this Web Site.

USE OF THE REGAL WARE PRODUCTS WEB SITE


You agree to use this Web Site only for lawful purposes:

(a) Specifically you agree not to do any of the following:  (1) communicate to Regal Ware or upload to or transmit on the Web Site any defamatory, indecent, obscene, harassing, violent or otherwise objectionable material, or any material that is, or may be, protected by copyright, without permission from the copyright owner; (2) use the Web Site to violate the legal rights (including the rights of publicity and privacy) of others or to violate the laws of any jurisdiction; (3) intercept or attempt to intercept electronic mail not intended for you; (4) misrepresent an affiliation with any person or organization; (5) upload to or transmit; (6) restrict or inhibit use of the Web Site by others; (7) upload or otherwise transmit files that contain a virus or corrupted data; (8) collect information about others(including email address) without their consent (9) download a file or software or include in a message any software, files or links that you know, or have reason to believe, cannot be distributed legally over the Web Site or that you have a contractual obligation to keep confidential (notwithstanding its availability on the Web Site); (10) post “spam,” transmit chain letters or engage in other similar activities; or (11) engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Web Site, or which, as determined by Regal Ware, may harm Regal Ware or users of the Web Site or expose them to liability.

(b) Any content and/or opinions uploaded, expressed or submitted to a message board, chat room or any other publicly available section of the Web Site (including password-protected areas), and all articles and responses to questions, other than the content provided by Regal Ware, are solely the opinions and responsibility of the person or entity submitting them and do not necessarily reflect the opinions of Regal Ware.  You understand and acknowledge that you are responsible for whatever content you submit, and you, not Regal Ware, have full responsibility for such content, including its legality, reliability and appropriateness.  By uploading or otherwise transmitting material to Regal Ware or to any area of the Web Site, you warrant that the material is your own or is in the public domain or otherwise free of proprietary or other restrictions and that you have the right to communicate it to Regal Ware and/or post it to the Web Site.  You grant to Regal Ware the right to use all content you upload or otherwise transmit to Regal Ware or the Web Site in any manner Regal Ware chooses, including, but not limited to, copying, displaying, performing or publishing it in any format whatsoever, modifying it, incorporating it into other material or making a derivative work based on it.

(c) Regal Ware reserves the right, but does not assume any responsibility, to (1) remove any material posted on the Web Site which Regal Ware, in its sole discretion, deems inconsistent with the foregoing commitments, including any material Regal Ware has been notified, or has reason to believe, constitutes a copyright infringement; and (2) terminate any user’s access to all or part of the Web Site.  However, Regal Ware can neither review all material before it is posted on the Regal Ware Web Site nor ensure prompt removal of objectionable material after it has been posted.  Accordingly, Regal Ware assumes no liability for any action or inaction regarding transmissions, communications or content provided by third parties. Regal Ware reserves the right to take any action it deems necessary to protect the personal safety of users of this Web Site and the public; however, Regal Ware has no liability or responsibility to anyone for performance or nonperformance of the activities described in this paragraph.

Your failure to comply with the provisions of (a) or (b) above may result in the termination of your access to the Regal Ware Web Site and may expose you to civil and/or criminal liability.

COPYRIGHT RESTRICTIONS/USE OF CONTENT

The entire contents of this Web Site (including all information, software, text, displays, images and audio) and the design, selection and arrangement thereof, are proprietary to Regal Ware or its licensors and are protected by United States and international laws regarding copyrights, trademarks, trade secrets and other proprietary rights.  You are authorized only to use the content on the Web Site for personal use or legitimate business purposes related to your role as a current or prospective customer, supplier, or distributor of Regal Ware.  You may not copy, modify, create derivative works of, publicly display or perform, republish, store, transmit or distribute any of the material on this site without the prior written consent of Regal Ware, except to: (a) store copies of such materials temporarily in RAM, (b) store files that are automatically cached by your web browser for display enhancement purposes, and (c) print a reasonable number of pages of the Web Site; provided in each case that you do not alter or remove any copyright or other proprietary notices included in such materials.  Neither the title nor any intellectual property rights to any information or material in this Web Site are transferred to you, but remain with Regal Ware or the applicable owner of such content.  Except as expressly authorized by Regal Ware in writing, you may not reproduce, sell or exploit for any commercial purposes (a) any part of this Web Site, (b) access to this Web Site or (c) use of this Web Site or of any services or materials available through this Web Site.

TRADEMARKS

The term “Regal Ware” and the Regal Ware logo and all related names, logos, product and service names, designs and slogans are Regal Ware trademarks, including without limitation product brand names (e.g., Regal Ware®).  You may not use such marks without Regal Ware’s prior written permission.  All other names, brands and marks are used for identification purposes only and may be the trademarks or registered trademarks of their respective owners.

DEALINGS WITH OTHER MERCHANTS

If you choose to correspond, participate in a promotion or engage in transactions with any other merchant found on or through this Web Site, you acknowledge and agree that Regal Ware is not a party to, and will not be responsible for, your interaction with such merchant, including its treatment of your information and the terms and conditions applicable to any transaction between you and the merchant.  The terms of your interaction with any merchant are solely between you and such merchant.  You agree that Regal Ware will have no responsibility or liability for any loss or damage of any kind that you may suffer as the result of any such interaction or the presence of such merchants on this Web Site.

LIABILITY OF REGAL WARE AND ITS LICENSORS


Regal Ware does not assume any liability for the materials, information and opinions provided on, or available through, the Web Site or any other Regal Ware web site (Site Content).  Reliance on the Site Content is solely at your own risk.  Regal Ware disclaims any liability for injury or damages resulting from the use of any Site Content.

THE WEB SITE, ALL OTHER REGAL WARE WEB SITES, THE SITE CONTENT AND THE PRODUCTS AND SERVICES PROVIDED ON OR AVAILABLE THROUGH THIS WEB SITE OR ANY OTHER REGAL WARE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS.  NEITHER REGAL WARE NOR ANY PERSON ASSOCIATED WITH REGAL WARE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE QUALITY, ACCURACY, OR AVAILABILITY OF ANY REGAL WARE WEB SITE.  SPECIFICALLY, BUT WITHOUT LIMITING THE FOREGOING, NEITHER REGAL WARE NOR ANYONE ASSOCIATED WITH REGAL WARE WARRANTS OR REPRESENTS THAT ANY REGAL WARE WEB SITE, ITS CONTENT OR THE SERVICES PROVIDED ON OR THROUGH SUCH WEB SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT THE REGAL WARE WEB SITES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE REGAL WARE WEB SITES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.  REGAL WARE DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT.

IN NO EVENT WILL REGAL WARE OR ITS LICENSORS OR CONTRACTORS BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, ANY REGAL WARE WEB SITE, ITS CONTENT, ANY SERVICES PROVIDED ON OR THROUGH SUCH WEB SITE OR ANY LINKED SITE, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, LOST PROFITS OR DAMAGES RESULTING FROM DELAY, INTERRUPTION IN SERVICE, VIRUSES, DELETION OF FILES OR ELECTRONIC COMMUNICATIONS, OR ERRORS, OMISSIONS OR OTHER INACCURACIES IN ANY REGAL WARE WEB SITE OR ITS CONTENT, WHETHER OR NOT THERE IS NEGLIGENCE BY REGAL WARE AND WHETHER OR NOT REGAL WARE HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

INDEMNIFICATION


You agree to indemnify and hold harmless Regal Ware and its officers, directors, employees, agents, affiliates, third party information providers, licensors and others involved in the Web Site or the delivery of products, services or information over the Web Site, from and against any and all liabilities, expenses, damages and costs, including reasonable attorney’s fees, arising from any violation by you of this Agreement or your use of the Web Site or any products, services or information obtained from this Web Site.

PRIVACY; PROTECTION OF PERSONAL INFORMATION


Regal Ware’s use of your personal information and your responsibilities in connection with protecting your privacy are described in the Regal Ware Products Privacy Policy, which is incorporated by reference into these Terms of Use.

COMMENTS AND SUBMISSIONS

Regal Ware welcomes your comments.  All comments, suggestions or other information sent by you to this Web Site for internal use by Regal Ware or its advertisers or business partners in response to solicitations on this Web Site will become Regal Ware’s property and you agree that all intellectual property rights therein are transferred to Regal Ware.  You understand that any postings, or content submitted for posting, to publicly available portions of the Web Site are non-confidential for all purposes.

LINKS TO OTHER SITES; REFERENCES TO THIRD PARTIES


The Web Site contains links to other web sites on the Internet.  Regal Ware is not responsible for and does not endorse the content, products, services or practices of any third party web sites, including, without limitation, sites framed within the Web Site or third party advertisements, and does not make any representations regarding their quality, content or accuracy.  Your use of third party web sites is at your own risk and subject to the terms and conditions of use for such web sites.

COMPLIANCE

The owner of this Web Site is based in the State of Wisconsin, USA.  Regal Ware makes no representation that materials in this Web Site are appropriate or available for use in other locations.  If you access this Web Site from other locations, you are responsible for complying with local laws.

MISCELLANEOUS


These Terms of Use shall be governed in all respects by and construed in accordance with the laws of the State of Wisconsin, USA, without regard to its conflicts of law principles.  These Terms of Use, as they may be amended from time to time, completely and exclusively state the agreement between you and Regal Ware with respect to the Web Site, and no other terms that may have been communicated to you orally or in any other manner shall have any force or effect.  Any cause of action you may have with respect to the Web Site must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.  Exclusive jurisdiction over any cause of action arising out of these Terms of Use or your use of the Web Site shall be in the state or federal courts located in or near Regal Ware, Wisconsin.  You agree to submit to the jurisdiction of such courts.

If any part of these Terms of Use is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties.  The other provisions of these Terms of Use shall remain in full force and effect.

Regal Ware’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not constitute a waiver of the provision.  Neither a course of dealing or conduct between you and Regal Ware nor any trade practices shall be deemed to modify these Terms of Use.



Terms of Sale  

Binding Agreement

The limit of Regal Ware’s responsibility for any purchases that you make is expressed in the Terms and Conditions specified below and the Terms of Use for this Regal Ware web site which is incorporated herein by reference, as those terms may be amended from time to time.  When purchasing a product or a replacement part, you agree to all of such terms and conditions by clicking on the “SUBMIT ORDER” button.

The following Terms and Conditions of Sale are strictly regarding this Regal Ware web site. These terms and conditions do not apply to any other Regal Ware web sites.

To Contact Us:
Regal Ware, Inc.
Attn:  Consumer Service Dept.
1675 Reigle Drive
Kewaskum, WI 53040
Consumer Service: (262) 626-2121

Payment Methods

Regal Ware, Inc. accepts Visa, MasterCard, Discover and American Express

Sales Tax
State law requires that Regal Ware charge applicable sales tax on all orders.

Shipping
Orders may be shipped UPS Ground or USPS, dependent upon inventory availability.  Please allow 7 to 10 working days for standard UPS Ground delivery.

Return Policy
All products are available only while supplies last, and all sales are final.  Products sold on this site may have minor surface blemishes that will not affect performance.  Cookware items sold on this site are warranted for five (5) years against failures in material and workmanship.  Non-cookware items (tools, hotpads, etc.) are warranted for 30 days or while supplies last for replacement.  If warranty service should be necessary, contact the Consumer Service Department for instructions and a return authorization.  You may then return the product properly packaged and postage prepaid along with your proof of purchase, name, address, telephone number, and a description of the claimed defect to: 

Regal Ware, Inc.
Attn:  Service Dept.
1100 Schmidt Rd.
West Bend, WI 53090
Phone: 262-626-2121

Any part or parts which, upon examination by the manufacturer, are found to be defective will be repaired or replaced with a similar part without charge during the warranty period.  You are responsible for the costs of shipping and handling, and you assume risk of loss of or damage to products when items are shipped from you to us for warranty service, and when repaired or replaced products are shipped back to you, regardless of whether this warranty is found to apply.  Regal Ware is not responsible for returned items that become lost in transit.  Return shipping charges are not refundable.

Warning
To prevent personal injury or property damage, read and follow the instructions and warnings in the product care use instructional manual and on the product.

Terms of Use

The general Terms of Use applicable to this Regal Ware Web Site are incorporated herein by reference.




Privacy Policy 

Regal Ware respects your personal privacy and is committed to adhering to federal and state privacy laws and industry guidelines in order to protect you and your identity.  This privacy policy (“Privacy Policy”) describes how we handle the personal information that you provide to us on this site (the “Web Site”).  This Privacy Policy applies only to the U.S. Regal Ware Site, not to any other Regal Ware, Inc. or third party sites that may be accessible from here.

After reading this Privacy Policy, which is incorporated into and is a part of the Web Site’s Terms of Use, you will know:

1) What information Regal Ware collects from you

2) How Regal Ware uses your information

3) What choices you have about how Regal Ware treats your information

4) How Regal Ware protects your privacy

5) What Regal Ware does about children visiting the Web Site

6) How you can contact Regal Ware

Please be sure to read this Privacy Policy before using the Web Site or submitting information to us.  Our Privacy Policy may change from time to time and your continued use of the Web Site is acceptance of such changes, so please check this area periodically for updates to this Privacy Policy.

1. INFORMATION REGAL WARE COLLECTS FROM YOU

Active Information Collection

Like many other web sites, we actively collect information from our visitors both by asking specific questions on the Web Site and by permitting you to communicate directly with us via e-mail.  Some of the information that you submit may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, credit card information, etc.).

When you visit the Web Site or interactive advertisements, we will not collect any personally identifiable information about you unless you provide it to us voluntarily.  The Web Site or interactive advertisements may invite you to submit names, e-mail addresses or addresses of others in connection with certain promotions or offers that appear on the Web Site or interactive advertisements, including offers to obtain additional product information through an authorized independent distributor.

Regal Ware does not have control over the privacy policies applied by any other party that you may disclose information to.  Third party sites that are linked to from the Web Site are not under the control of Regal Ware and we are not responsible for their content or privacy policies.  If you would like information on any other party’s privacy policy, you should contact that party directly, and we encourage you to do so.

Passive Information Collection

As you navigate through a web site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection.  Our system also automatically gathers information about the areas you visit on the Web Site and collects operational information about the technology you use, such as your internet browser, type of computer, operating systems, Internet service providers and the domain name of the web site from which you linked to our site or advertisement.

We passively collect information to understand what areas of the Web Site are most popular, which areas may require improvement and what technologies are being used by our visitors.  This information helps us to update and improve the Web Site.  We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.

2. HOW REGAL WARE USES YOUR INFORMATION

Regal Ware uses your personal information to enhance the operation of the Web Site and allow you to use all of its features.

Your contact information (name, address, e-mail addresses, phone number, credit card information) will be used for the purposes for which you supplied it to us (e.g., asking questions/comments, ordering parts) and to send you related notices.  From time to time we also may send you notices of special events and our newsletter.  We will not sell or rent your personal information to third parties.

Further, Regal Ware may store and process your personally identifiable information to better understand your needs and how we may improve our products and services, and we may use your personally identifiable information to send you marketing or promotional materials or other information, or respond to your comments or requests for information.  We may also enhance or merge personally identifiable information with data obtained from third parties for the same purposes.  At times, if you direct comments to us or if you request information from us, we may ask you to verify where you live so that we can be assured that the response or information we provide is appropriate for your country of residence.

Regal Ware does not otherwise distribute to third parties your personally identifiable information. Regal Ware, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.

Regal Ware may provide aggregate statistics about our customers, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information.  Regal Ware reserves the right to disclose user information in special cases, when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone causing injury to or interference with our rights or property, other web site users, or anyone else who could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.

Although Regal Ware does not currently rent, sell, or otherwise share your information with third parties for purposes unrelated to the Web Site, it may do so in the future.  If you do not want your information to be shared, you should contact us at webmaster@regalware.com, as described in Section 3.

3.  CHOICES YOU HAVE ABOUT HOW REGAL WARE USES YOUR INFORMATION

We have created mechanisms to provide you with the following control over your information:

You may send us an e-mail message at webmaster@regalware.com to request access to, correct or delete any personal information that you have provided to us.

You also may opt out of having your e-mail address used for promotional purposes by Regal Ware.  This opt out does not apply to information provided to Regal Ware as a result of a product purchase, warranty registration, product service experience or other transactions.  If you no longer wish to receive information or promotional materials from us by e-mail you may opt out of receiving these communications.  We offer two methods for such opt-out choices.  If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.  You also may send us an e-mail stating your request addressed to webmaster@regalware.com

You should review this Privacy Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Web Site.  Remember, by using any part of the Web Site, you accept and agree to our privacy practices.  If we update this Privacy Policy, your continued use of the Web Site (following the posting of the revised Privacy Policy) means that you accept and agree to the terms of the revised Privacy Policy.

4. HOW REGAL WARE PROTECTS YOUR INFORMATION

We work hard to protect your personal information.  We use both technical and procedural methods to maintain the integrity and security of our databases.  We have made a substantial investment in server, database, backup and firewall technologies to protect the information provided to us.

All data resides in a tightly controlled, highly secure area.  Regal Ware is committed to keeping secure the data you provide us and will take reasonable precautions to protect your personally identifiable information from loss, misuse or alteration. Agents or contractors of Regal Ware who have access to your personally identifiable information in connection with providing services for Regal Ware are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Regal Ware.

5. WHAT REGAL WARE DOES ABOUT CHILDREN VISITING THE WEB SITE

The Web Site is not intended for children under the age of 13.  We will not knowingly collect information from site visitors in this age group.  We encourage parents to talk to their children about their use of the Internet and the information they disclose online.  If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail webmaster@regalware.com if they would like this information deleted from our records.  We will use reasonable efforts to delete the child's information from our databases.

6. HOW YOU CAN CONTACT REGAL WARE

If you have submitted personally identifiable information through the Web Site or an interactive advertisement, or if someone else has submitted your personally identifiable information through the Web Site or an interactive advertisement, and you would like to have that information deleted from our marketing databases, please contact us via e-mail at webmaster@regalware.com.

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of the Web Site, please contact us at:

REGAL WARE, INC.
Attn: Customer Service
1675 Reigle Drive
Kewaskum, WI 53040
262-626-2121
E-Mail: webmaster@regalware.com